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QMS - Quality management system
A quality management system (QMS) is a collection of business processes and procedures which aims to ensure that the quality of products or services meets – or exceeds – customer expectations. Such systems are typically repeatable and measurable, and rely on continuous improvement.
What is a QMS and why is it Important?
QMS consists of written and controlled guidelines and procedures that form a foundation for all procedures. An organized QMS ascertains the steps for key processes and forms methods in preventing failures in a timely manner. QMS is organized to protect the brand, organization processes, and the customers’ interest.
What are the benefits of implementing a QMS?
Implementation of quality management system should result in many long-term financial gains. Here is the list of few benefits of effective implementation of a QMS:
- Achieve organizational goals.
- Reduce costly errors.
- Improve customer satisfaction.
- Market your business more effectively.
- Manage growth more effectively.
- Improve documentation availability.
- Correct issues to improve products and services.
- Grow market share in new territories and market sectors.
- Creates a culture of quality.
- Embed vision for all projects.
- Better internal communications.
- Consistent products.
